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Services2019-03-04T13:05:22+00:00

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Contact Turnkey Integrators

Building Inspiring Spaces

At Turnkey Integrators, we take pride in the work we complete. Safe and quality installations are a focus and when equipment is installed properly it usually requires little maintenance. We provide a wide range of services with a highly trained and professional team. From initial consultation, planning and design phases, to quick-turn priority installations, service or maintenance, monitoring, remote control, and a variety of other services, we are here to help solve your security and fire alarm challenges. We work with a wide variety of businesses, contractors, and individuals, and strive to provide excellent services to each. Choose the type of system we can help with for more information about each type of service.

Design

At Turnkey Integrators, we take the time to properly design access control systems, from a simple single door interface to a national or international based system with hundreds of locations and thousands of doors. A critical factor in access control is interfacing with door hardware as all access control doors will have an electric lock of some sort that must work with existing or provided hardware. Another important consideration is life safety, as sometimes it is necessary to restrict egress in secured areas, and the proper interface with fire alarm or other life safety systems must be included. We work closely with all major municipalities and fire departments and stay up to date on the latest code requirements.

Consultation and Estimation

With our wide range of skills and experience, we can provide security and fire alarm consultation services as well as estimating project costs for most installations and other efforts. This could include a vulnerability and threat assessment of existing systems, guidance for a physical security, video surveillance or fire alarm upgrades or other low voltage system assessments. Minor consultation, initial site surveys and estimates are free of charge.

Site Surveys

Every door, gate or other entrance that may include access control needs to be surveyed to determine the proper locking hardware. Electric locks are the main security and need to match the door hardware to be properly secured. Site surveys for access control aim to gather information such as where the central “head end” location will be for control panels and cabling (typically a server room or network closet), what type of cabling conditions exist to get wire to the doors, existing door hardware, and other needs such as door release buttons/buzzers, access card/keyfob/wireless entry requirements, card reader types, desired ways for end-user system access, and other security considerations.

Installation

At Turnkey Integrators, we started as a small security installation contractor. We still have a large focus on quality installations as the core of our business. We subcontract for many companies nationally and in Texas. We continue to focus on quality installations and customer service, maintaining safety and communication during the process. We enjoy challenges in access control, working closely with door hardware providers for proper locking hardware, fire departments and building management for permits and inspections, and end users for desired system operation.

Service & Troubleshooting

At Turnkey Integrators, we take the time to properly install access control systems, so you shouldn’t see us much after a new installation. Over time, however, all electronic systems usually need some type of service. Access control combines many other mechanical parts as well, so there are many factors to troubleshoot when an issue does arise. Many times the problem is software related and we may be able to check and resolve issues

Monitoring

Monitoring for access control doors? Yes, it has been available for many years and recently expanded greatly with the growth of cloud storage. With a small per-door cost, a full suite of remote control and other advanced options are available with administration from a website or mobile-based application. Many of these systems are becoming more integrated with intrusion detection, video and other functions in a convenient mobile app. An added bonus of the hosted systems is not having to maintain a local server for the access control system.

Preventative Maintenance

While most newer electronics may perform well for many years with little to no maintenance, there are many parts of an access control system that will need to be maintained. Every door, gate, turnstile, or other mechanical opening that is part of the access control system may need adjustment on a periodic basis. Preventative maintenance for access control systems may include software and firmware updates, electric lock adjustment and cleaning, as well as checking all door sensors and software reporting for proper operations. Additionally, all backup batteries should be replaced on a 3-5 year cycle.

Design

At Turnkey Integrators, we take the time to properly design fire alarm systems, from a simple single building to a national or international based system with hundreds of locations and buildings. Using the latest NFPA and NEC design codes, our fire alarm planners will work closely with the local authority having jurisdiction (typically the fire marshal) to ensure an acceptable and consistent design. There are many factors to consider in fire alarm design, but the components are based on the number of building occupants, the building class, height, exit pathways, division of rooms in the building, and notification needs. Many of these factors and requirements cannot be adjusted and are simply based on the function and layout of the building. A “knox box” or secured key box is always required for the local fire department to have access to the facility in emergency situations at gates and main entry points.

Consultation and Estimation

With our wide range of skills and experience, we can provide fire alarm consultation services as well as estimating project costs for most installations and other efforts. Most fire alarm systems are deployed at the time of construction unless a larger retrofit or update is occurring. Minor consultation, initial site surveys and estimates are always free of charge.

Site Surveys

Many fire alarm systems are design based on building layout, however systems change over time and it may be necessary to update an existing building system or devices. The system may also expand or change over time as the facility changes. Site surveys for fire alarm systems aim to gather building layout information, “riser room” locations, device locations, site cabling conditions, annunciator locations, HVAC duct detectors information, and other related needs. Electronic floorplans are always needed in order to submit for permits and inspections.

Installation

Installation for fire alarm systems can be very simple or fairly complex depending on the size of the system. Since POTS phone lines are eventually phasing out, many new systems are installed with network and/or cellular connections for communication. With fire alarm installation, it’s important to use the proper wire in regards to the size of each circuit of devices. Fire alarms are usually one of the first active elements in a building and typically required in order to occupy the building so wiring will be installed fairly early in the project. We will interface with HVAC duct detectors and fire protection sprinklers for required monitoring and sensing. Another consideration in a new building environment is to keep important sensors, such as smoke detectors covered if there is painting, drywall finishing, or other dusty work going on. We work closely with the local AHJ for inspections prior to building occupancy, and once the system is live and active, our factory trained technicians will provide training and overview of the system.

Service & Troubleshooting

At Turnkey Integrators, we take the time to properly install fire alarm systems, so you shouldn’t see us much after a new installation. Over time, however, all electronic systems usually need some type of service. Fire alarm systems actually require annual inspections, so it’s good to stay on top of maintenance for safety reasons as well as reducing service calls in between inspections. Power outages, communication pathway issues and sensor troubles are some of the main causes for service calls, and at times faulty or old sensors may need replacement or cleaning. Everything is self-contained in the fire alarm system, so troubleshooting from the main control panel can quickly narrow down where a problem lies.

Monitoring

Fire alarm monitoring is the highest priority for all systems and it is a requirement. In locations with critical life safety, the monitoring requirements are more stringent, and communications with the panel must be maintained on a frequent and consistent basis. We offer month-to-month contracts and longer-term contracts up to 5 years which will save on the standard rate. Turnkey Integrators utilizes a UL listed monitoring center with TMA “Five Diamond” rating for various points of excellence. It’s important to update your fire alarm call/response list when personnel changes and to ensure the latest keys or credentials are in the fire alarm knox box.

Preventative Maintenance

While most newer electronics may perform well for many years with little to no maintenance, there are parts of a fire alarm system that will need to be maintained. Preventative maintenance for fire alarm systems may include software and firmware updates, sensor adjustment and cleaning, and overall system tests to ensure proper operation. Additionally, all backup batteries should be replaced on a 3-5 year cycle for any power supplies in the system with battery backup.

Design

At Turnkey Integrators, we take the time to properly design intercom systems, from a simple single door interface to a national or international based system with hundreds of locations and thousands of doors or entry points. IP intercoms are the newest standard and offer some highly flexible solutions for expansion and growth. There are a wide variety and quality of intercoms available, so it is important to consider the operating environment, amount of use, and other conditions that the intercom(s) may be exposed to. With larger systems there are further design considerations including storage, network communications and routing, bandwidth and security. Intercom systems may also include emergency and/or safety stations for parking lots, large educational or commercial campuses, public transportation areas, and other critical areas.

Consultation and Estimation

With our wide range of skills and experience, we can provide intercom consultation services as well as estimating project costs for most installations and other efforts. Most intercom systems are deployed as part of a larger access control and/or video surveillance initiative. Minor consultation, initial site surveys and estimates are always free of charge.

Site Surveys

Similar to, and most likely combined with access control, every door, gate or other entrance that may include an intercom needs to be surveyed to determine the proper locking hardware and mounting locations. Electric locks are the main security and need to match the door hardware to be properly secured. Site surveys for intercom systems aim to gather information such as where the central “head end” location will be for control panels and cabling (typically a server room or network closet), what type of cabling conditions exist to get wire to the doors, existing door hardware, and other related needs. Where appropriate, there are some wireless intercom options now available to consider as well.

Installation

Installation for intercom systems is, for the most part, fairly simple and straightforward. Usually an intercom is installed on a door as part of a security package with access control and/or video surveillance, but many times a single main entry door is desired for greater visitor and entry control. Systems can be connected to existing local networks or wired as a standalone system with connections to 1 or multiple desks for answering, as well as mobile device communication and unlocking options. Wireless/wifi connections for some intercom units may be available as well.

Service & Troubleshooting

At Turnkey Integrators, we take the time to properly install intercom systems, so you shouldn’t see us much after a new installation. Over time, however, all electronic systems usually need some type of service. Electric locks or other door problems, power outages, and network connection problems can all affect an audio or video intercom. Many times the problem is software related and we may be able to check and resolve issues

Monitoring

Most intercoms remain as a local-use only setup and may not be monitored remotely, but monitoring for intercoms may be included as part of a “virtual guard” service for answering calls in larger communities, or the video feed could be included as part of a cloud monitoring video or virtual guard service.

Preventative Maintenance

While most newer electronics may perform well for many years with little to no maintenance, there are many parts of an intercom system that will need to be maintained. Every door, gate, turnstile, or other mechanical opening that is part of controlled entrance may need adjustment on a periodic basis. Preventative maintenance for intercom systems may include software and firmware updates, electric lock adjustment and cleaning, and viewing lens cleaning. Additionally, all backup batteries should be replaced on a 3-5 year cycle for any power supplies in the system with battery backup.

Design

At Turnkey Integrators, we take the time to properly design intrusion alarm systems, from a simple 4-zone system in a small room to a large campus with hundreds of locations and thousands of monitored points. Intrusion alarm systems continue to evolve, and the systems we now install are usually capable of a much larger array of functions that can be activated or used as-needed. Wireless technologies are more convenient and reliable than ever before and work well in many situations. Z-wave controls for thermostats, lighting, garage doors, and other control functions may be an option, and many systems now integrate with access control and/or video systems for added convenience and greater security. While hardwired “POTS” telephone lines are going away, most new connections will utilize a network and/or cellular connection. Whatever your goals for your intrusion alarm system, we are here to help with your design considerations.

Consultation and Estimation

With our wide range of skills and experience, Turnkey Integrators can provide intrusion alarm consultation services as well as estimating project costs for most installations and other efforts. Many intrusion alarm systems are deployed as part of a larger access control and/or video surveillance initiative. Minor consultation, initial site surveys and estimates are always free of charge.

Site Surveys

Most alarm systems beyond a very small building will need a good site survey in order to determine the proper sensors and mounting locations, depending on the requirements and site-specific security needs. Site surveys for intrusion alarm systems aim to gather information such as where the central “head end” location will be for control panels and cabling (typically a server room or network closet), what type of cabling conditions exist to get wire to the doors, existing infrastructure, site security procedures, cellular signal service, and other related needs. Where appropriate, there are many wireless intrusion alarm and other control options now available to consider as well.

Installation

Installation for intrusion alarm systems varies quite a bit. Many sites are newly built and may require multiple visits to install cabling and then devices, and finally bring everything online and test once the site is up and running. Others may be a system take-over or a new wireless installation which may take 4-6 hours or less depending on the size and difficulty. Many systems can be pre-programmed and/or programmed remotely to reduce installation time and simplify testing the system. Factory trained and certified technicians will provide an overview of the system for you when it is ready to go live.

Service & Troubleshooting

At Turnkey Integrators, we take the time to properly install intrusion alarm systems, so you shouldn’t see us much after a new installation. Over time, however, all electronic systems usually need some type of service. There are a number of problems that may contribute to an alarm system error or need for maintenance. Something as small as too much loose play in the door when the wind is blowing can cause a false alarm with a door sensor. Some sensors may need a special reset if activated, and others may need a battery exchange after giving a low signal. Extended power outages, network or cellular connection problems can all affect the operation of the intrusion alarm panel. If we are called out for service, we will include a general maintenance assessment of the system and replace batteries or other critical items if preferred and as needed.

Monitoring

All intrusion alarm systems include a monitoring agreement of some type. We will work with you on the specifics of the agreement. We offer month-to-month contracts and longer term contracts up to 5 years which will save on the standard rate. Various functions and features may be available, such as “push” notifications where you can monitor a specific zone for even quicker response or for other notification purposes. Turnkey utilizes a UL listed monitoring center with TMA “Five Diamond” rating for various points of excellence. For quickest alarm response, make sure that your alarm system location is registered with the local police department.

Preventative Maintenance

While most newer electronics may perform well for many years with little to no maintenance, there are some parts of an intrusion alarm system that will need to be maintained. Every mechanical opening that is part of a monitored entrance may need adjustment on a periodic basis. A gap or loose play in the door sensor can create false alarms. Preventative maintenance for intrusion alarm systems may include software and firmware updates, door adjustments and/or sensor cleaning, and testing sensors. Exterior sensors need regular maintenance to stay in good operating condition, and occasionally indoor motion sensors may need cleaning, depending on the operating environment. Additionally, all backup batteries should be replaced on a 3-5 year cycle for any power supplies in the system with battery backup. Sometimes, older technologies will need to be replaced/upgraded, such as 2G-3G cellular communicators. Soon, new cellular installations will utilize 5G technology.

Design

At Turnkey Integrators, we take the time to properly design video surveillance systems, from a simple 4-camera system in a small building to a large campus or international business with hundreds of locations and thousands of cameras. Video surveillance systems continue to evolve, with more intelligence built into the cameras as well as the recorders. Wireless network technologies are more convenient and reliable than ever before for more remote cameras and work well in many situations. There is even a solar/cellular camera setup which can be used for a number of functions and is easily deployable and moveable. There are many considerations during the design of a new camera system. For most systems less than about 16 cameras, the bandwidth and storage is not usually a problem, but for systems over this size and especially with higher resolution megapixel cameras, network bandwidth, storage and archive durations, as well as client connections and remote viewing all need to be considered. There are many new software programs for assistance in design calculations and camera placement which help to clarify proper lenses, viewing angles, and expected coverage. Whatever your goals for your intrusion alarm system, we are here to help with your design considerations.

Consultation and Estimation

With our wide range of skills and experience, Turnkey Integrators can provide video surveillance consultation services as well as estimating project costs for most installations and other efforts. Many video surveillance systems are deployed as part of a larger access control and/or intrusion alarm system. Combining systems such as this certainly increases security, alleviates theft and other crime. Sometimes, just having these systems installed and visible is a major deterrent. In most cases, for any larger CCTV system we will work with the I/T staff for proper network interface, preferred design, and other requirements. Minor consultation, initial site surveys and estimates are always free of charge.

Site Surveys

Most video surveillance systems will require a good site survey in order to determine the proper cameras and mounting locations, depending on the requirements and site-specific security needs. Site surveys for CCTV systems aim to gather information such as where the central “head end” location will be for network connections, cabling, and video recorders (typically a server room or network closet), what type of cabling conditions exist to get wire to the doors, existing infrastructure, site security procedures, viewing requirements, and other related needs. For remote views, parking lots, or other distant areas where no infrastructure is available, a wireless link or other connection may be considered. We will meet with you discuss the priority needs and build the system from there.

Installation

Installation for video surveillance systems varies quite a bit and may range from 1 day or less for a small system to several months or more for larger projects. Many sites are newly built and may require multiple visits to install cabling and then devices, and finally bring everything online and test once the site is up and running. Many systems are retrofit into existing facilities with standard cabling and installation procedures. Exterior cameras, parking lots, gates, and other outdoor installations certainly increase the difficulty and more equipment may be needed, such as a boom lift for installing cameras, mounts, and/or wireless equipment. Remote or longer runs may include further network infrastructure such as fiber, PoE switches and extenders. Working closely with the I/T staff and assigned project managers, we will install the recorder and all cameras onto the local network, as preferred, and install client viewing software as needed. Factory trained and certified technicians will install all software, confirm views on each camera, and provide a training and overview of the system for you when it is ready to go live.

Service & Troubleshooting

At Turnkey Integrators, we take the time to properly install video surveillance systems, so you shouldn’t see us much after a new installation. Over time, however, all electronic systems usually need some type of service. Occasionally we can investigate an outage remotely and possibly reset a camera that may have a problem or check diagnostics and perform other functions to troubleshoot further. Extended power outages, power spikes, and network connection problems can all affect the operation of an individual camera in the video surveillance system and there are a number of items to check when a camera is out. For software assistance, video review and other programming challenges we may be able to assist remotely to resolve any issues.

Monitoring

Many video surveillance systems operate and record locally. They may be setup for remote access, but all functions are accomplished locally. Many newer systems are also available now where cloud services are included with the CCTV system. For smaller systems, a local recorder may not even be needed, but in most cases a local recorder or bridge is included for cloud access, and various options are available for the desired amount of cloud storage and archiving. Virtual guard services may also be utilized for critical cameras that need to be monitored 24/7. As with any of our monitoring contracts, we will work with you on the specifics of the agreement. We offer month-to-month contracts and longer term contracts up to 5 years which will save on the standard rate. We have partnered with several of the top hosted video solutions and can determine the best fit depending on the desired options. Various functions and features may be available, such as “push” notifications or motion alerts where you can monitor a specific area for even quicker response or for other notification purposes.

Preventative Maintenance

While most newer electronics may perform well for many years with little to no maintenance, there are some parts of a video surveillance system that will need to be maintained. Most interior cameras will continue to work without incident unless there is a change in the network that affects the connection or some other physical issue. Exterior cameras may need periodic cleaning to maintain clear views, approximately twice per year, depending on the location, environment and clarity required. Preventative maintenance for video surveillance systems may also include software and firmware updates, licensing updates, and a recorder health check. Additionally, all backup batteries should be replaced on a 3-5 year cycle for any power supplies in the system with battery backup.

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Contact Turnkey Integrators